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Conditions of UseAll users must agree to these terms and conditions before placing an order. Note:Please Ensure The Email Address Supplied On Checkout Is Correct and Checked Daily. All Communication Will Be Via Email. If Email Is Not Checked Daily This Could Cause Delays In Shipping Your Items. Please read the following: Shipping and Payment Options Frequently Asked Questions Your order will be processed within 24-48 hours. Our Shipping timeline is as follows: Surface Mail: 7-10 days (varies with location). Personalisation will delay delivery of your order by 2-4 weeks. In cases where freight costs far exceed above rates you will be notified of any additional costs before the order is shipped. We have a 98% in stock rate. If by chance an item is not in stock we will inform you as soon as possible, of an estimated time of arrival. Please Note: Once the item leaves our warehouse we take no responsibility for delivery times. Our delivery timeline is to be used only as a guide and will vary depending on location and Australia Post. We stand behind our products 100 per cent. If you are not completely satisfied, you must contact us within 10 days for an exchange*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Exchange credit amounts for any returns will apply only to the purchase price of the product. Shipping and processing charges will not be refunded. IMPORTANT No returns on opened products, food/candy items or coloured decorations such as streamers, candles, etc. Items personalised as per order cannot be returned. NOTE: Colours vary slightly due to the manufacturing process specific to each product. Although it is impossible to achieve an exact colour match for every item, small variations in colour serve to enhance the overall effect of your colour scheme. Products seen on the online catalogue do not always represent an identical colour match. Colour reproduction is limited by various situations beyond our control such as the hue/contrast settings on your monitor. Order Discounts The bulk order discounts and free gifts advertised can not be used together. Only 1 offer or discount per order. Discount codes must be used, no order will be discounted after checkout. If you are unsure please email us before placing the order. Discount codes are as follows: Order Over $200 -Discount Code: Order200 Order Over $500 -Discount Code: Order500 If you have any questions about your order please email admin@beyondthebride.com.au  |
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